Refund / Complaints Process

If you have any questions, please see the information below to contact us.

By Email:
If you have any further questions or need any more information please send us an email by filling in the form below or you can send us an email to care@farhi.co.uk.
All queries will receive an initial response within 72 hours.

By Phone:
Alternatively, for any urgent enquiries, you can give our customer care team a call on 0203 754 0963.
Our customer services opening hours are Monday to Friday, 9 am - 5 pm. 
We will do what we can to try to solve any issues as soon as possible.

Please fill in all sections of the form below: